With over two decades in the graphic design realm, I’ve been the creative force behind innovative design solutions and strategic project management. My journey has been about building lasting client relationships and embracing the latest digital tools to foster collaboration.
SKILLS
- Adobe Creative Suite Mastery: Proficient in InDesign, Photoshop, Illustrator, Adobe Express, and Acrobat.
- Collaborative Platforms Savvy: Experienced with Zoom, Slack, Microsoft Office, Creative Cloud, and Google Workspace.
- Strategic Problem-Solver: Adaptable and analytical, with a knack for streamlining workflows.
- Print Production Expertise: Skilled in pre-production, plate making, separations, and managing multiple printers for efficient output.
- Detail-Oriented: Committed to maintaining high-quality standards across all projects.
- Innovative Creator: Known for out-of-the-box design solutions that blend creativity with technical prowess.
- Versatile Skill Set: Expertise spans graphic design, marketing collateral, greeting card creation, and print operations, with a focus on high-quality color outputs.
- Leadership & Team Collaboration: Adept at fostering positive team environments, providing mentorship, and contributing to collective success.
PROFESSIONAL EXPERIENCE
Lead Graphic Designer & Print Production Specialist | October 2023 – May 2025
Wells & Drew, Envelopments, and It Takes Two, Jacksonville, FL
At Wells & Drew, a historic firm since 1855 specializing in high-quality printing services, and It Takes Two Wholesale, known for unique, heartfelt greeting cards, I was brought on to spearhead graphic design projects and ensure brand consistency. Following team restructuring, I embraced additional roles in print production and pre-production, effectively managing the workload of two former employees while maintaining exceptional quality and productivity.
- Completed 10,621 print jobs in one year—a 340% productivity increase—after assuming leadership of all digital print operations for It Takes Two and acting as second-in-command production manager for Wells & Drew.
- Independently managed the entire print-to-ship workflow: printing, cutting, folding, packaging, and shipping all greeting card and stationery orders.
- Created dozens of personalized product templates in PitchPrint, reducing setup time and improving user customization.
- Photographed, edited, and implemented dozens of grayscale industrial-style mockups to establish a consistent, high-impact online catalog aesthetic for Wells & Drew.
- Operated production equipment, including Canon/Ricoh presses, Zund S3 cutter, Horizon CRF-362, iJetColor 1175C, RD-4055DMC rotary die cutter, Polar Mohr cutters (1970 & 1975), Rollem industrial business card slitters, laminators, and plate prep tools.
- Produced press-ready plates through RIP workflows and color separations for digital and offset print jobs.
- Designed several featured DrewCo Social notecards and built custom packaging using the Zund S3 and Graphco FoldStream folder/gluer.
- Designed It Takes Two product lines and adapted licensed artist submissions into branded templates to meet printing and merchandising standards.
Senior Account & Project Manager, Graphic Designer | March 2020 – September 2023
First in Print, Jacksonville, FL
Specializing in marketing products for the beverage industry, I managed end-to-end print projects, from quotes to delivery, ensuring precision and timely completion. My role expanded to include sales, presentations, and operations, reflecting my commitment to continuous learning.
- Delivered superior customer service, consistently receiving 5-star ratings from satisfied clients.
- Managed end-to-end print projects, from quote to delivery, ensuring precision and timely completion.
- Achieved record revenue growth, amassing ~$1 million over 42 months.
- Successfully converted 197 potential client interactions into online orders, significantly boosting sales revenue.
- Cultivated and maintained strong relationships with clients, resulting in numerous repeat orders and re-engagement of 385 dormant clients.
- Demonstrated excellence in graphic design with 85 added value instances and 136 tailored design solutions provided.
- Played a vital role in upselling, leading to revenue growth through 38 product upsells and increased order quantities in 47 instances.
- Proactively managed and addressed client concerns, earning commendations in client reviews for attention to detail and genuine service.
- Consistently exceeded team averages on the 4DX-based achievement board with 4,343 total, the highest among all agents.
- Fostered collaboration by sending 230 kudos to teammates and receiving 121 in return.
Contract Graphic Design Professional | April 2010 – March 2020
New Point Media via DFly Designs, Orange City, FL
As the sole designer for 12 monthly publications, I managed the entire process from eliciting requirements to production, working closely with clients to deliver high-quality real estate publications.
- High Volume Production: Created over 20,000 advertisement pages, implementing innovative workflows and technologies.
- Operational Efficiency: Introduced Google Docs, reducing page processing time by 30%.
- Online Presence: Enhanced DFly Designs’ online presence, boosting site traffic by 75% through targeted social media campaigns and WordPress enhancements.
Creative Director | December 2005 – February 2010
Flagler Publishing, Palm Coast, FL
Managed the design and layout of The Flagler Times, a twice-weekly publication, overseeing each cycle from requirements gathering to production, collaborating with various departments to meet deadlines.
- Rapid Advancement: Promoted from Junior Graphic Designer to Creative Director within eight months.
- Content Creation: Showcased feature writing and photography in esteemed publications, including The Flagler Times and City of Palm Coast Annual Report.
- Team Leadership: Implemented streamlined multi-department meetings, optimizing content management workflows and enhancing teamwork dynamics.
VOLUNTEERING
Flagler Youth Orchestra, Palm Coast, FL
Assisted in producing advertisements for concert programs, posters, flyers, web banners, and promotional items. Created automated tasks in Photoshop to convert full-color photographs to black and white for one-color printing. Photographed concerts for marketing materials when time allowed.